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My invitation code is not working

Check the email address, code, and registration method.

An invitation can fail if its email does not match the account you are creating, the code was already used, or the invitation is no longer available.

What to do

  1. Open the invitation email and copy the whole code.
  2. Use the email address that received it. For Google registration, check which Google account is selected.
  3. If registration already succeeded, try Sign in instead of using the invitation again.
  4. Ask the inviter or a site administrator to review or resend the invitation if you still cannot continue.

Good to know

Keep your invitation code private.

Still need a hand?

Try the troubleshooting steps or prepare the details an administrator will need.