HELP & FAQ
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- Account & sign-in
Restore an account scheduled for deletion
Use the private recovery link in your deletion confirmation email.
Read answer - Family Center
Approve a teen’s friends and messaging contacts
Use Friends and requests on the child’s Family Center page.
Read answer - Your profile
Change or test notification sounds
Choose a sound, or turn sound off, in Music & alerts.
Read answer - Getting started
Finish setting up your profile
Complete the steps shown before you start using the site.
Read answer - Account & sign-in
Review and end active logins
See signed-in devices and end one login or all of them.
Read answer - Posts & feed
Review or remove tags of you
Use Posts & photos you’re tagged in.
Read answer - Your profile
Understand your name and username
Your profile uses both your full name and a separate username.
Read answer - Photos & albums
Upload and arrange album photos
Add a few photos at a time in the album editor.
Read answer - Family Center
Invite another parent or guardian
The main guardian starts the second-guardian invitation.
Read answer - Getting started
Add MyFriends.Space to your home screen
Use the installation options offered by your browser.
Read answer - Games
An online game stopped updating
Check the connection and try the room’s resume flow.
Read answer - Messages
Check notifications and unread updates
Use the bell to review activity on the site.
Read answer - Privacy & safety
Choose whether external media can load
Use Optional media preferences in the Policy Center.
Read answer - Posts & feed
Create a blog, poll, event, or photo album
Use the full editor for more than a quick update.
Read answer - Your profile
Switch the site between light and dark mode
Change site appearance from your account dropdown.
Read answer - Photos & albums
Check who can see an album or photo post
Review the source post’s audience in its editor.
Read answer - Messages
Manage messages from non-friends
Change your incoming-message preference in Discovery & contact.
Read answer - Help & feedback
Suggest a feature or vote for an idea
Search existing ideas before adding a new one.
Read answer
Still need a hand?
Try the troubleshooting steps or prepare the details an administrator will need.