HELP & FAQ
How can we help?
Find a quick answer, follow the steps, and get back to your people.
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Open the search pageMessages
Messages
- Messages
Start a new message with a friend
Use the compose icon and search your friends.
Read answer - Messages
I cannot send a message
Check the connection and the recipient’s current contact permissions.
Read answer - Messages
Use the Messages pop-out or full page
Keep a conversation beside the page you are viewing.
Read answer - Messages
Delete or restore a message
Use the action below the message in its conversation.
Read answer - Messages
Check notifications and unread updates
Use the bell to review activity on the site.
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Manage messages from non-friends
Change your incoming-message preference in Discovery & contact.
Read answer - Messages
Keep a draft while switching conversations
Return to a friend to pick up the text you were writing.
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Why do Messages colors look different?
The site can use site colors or your own profile colors for the pop-out.
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Still need a hand?
Try the troubleshooting steps or prepare the details an administrator will need.