HELP & FAQ
How can we help?
Find a quick answer, follow the steps, and get back to your people.
Search could not be updated. Your current results are still here.
Open the search pageAll topics
All help articles
- Posts & feed
Edit or remove a post you made
Open the post’s editing controls from your own content.
Read answer - Friends & relationships
Remove a friend
Use their profile’s people icon or the Friends list.
Read answer - Posts & feed
Save a post to find it later
Use Save on the post and return through Posts & saved.
Read answer - Posts & feed
Tag a friend in a post
Use Tag friends in the quick composer or full editor.
Read answer - Your profile
Change your username or profile link
Choose an available username in Edit profile.
Read answer - Account & sign-in
Confirm your email address
Finish email confirmation or request the confirmation message again.
Read answer - Account & sign-in
Download your account data
Request an export from your account-data controls.
Read answer - Privacy & safety
Find site policies in one place
Open the Policy Center from your account menu or the page footer.
Read answer - Family Center
Report a problem with a guardian link
Use the concern form on your account’s Family settings page.
Read answer - Friends & relationships
Add or manage a family relationship label
Connect a family role to an existing friend.
Read answer - Your profile
Choose who sees your profile details
Check the visibility beside location, birthday, gender, and relationship.
Read answer - Photos & albums
Remove a photo or your current profile picture
Use the controls for the photo’s original album or post.
Read answer - Messages
Keep a draft while switching conversations
Return to a friend to pick up the text you were writing.
Read answer - Photos & albums
Manage photos you are tagged in
Use Photos of me and the photo-tag review actions.
Read answer - Groups
Post or chat inside a group
Use the group feed and Group Chat after joining.
Read answer - Games
Return to an online game or room
Use the same browser that joined the room.
Read answer - Family Center
Understand the family icon in the header
Hover to see the linked children or guardians.
Read answer - Family Center
Approve a group for a teen
Use the Groups controls on the child’s Family Center page.
Read answer
Still need a hand?
Try the troubleshooting steps or prepare the details an administrator will need.